Privacy policy
How we collect, use and protect the data you entrust to us. This translation is provided for convenience; the French version prevails.
Data controller
CET is the controller of the personal data collected on this site.
For any question about your data: contact@cet.com.tn.
Data collected
We only collect the data you voluntarily send us through the contact form: name, email address, phone number, subject and message content.
No registration, user account or online payment is offered on this site.
Purposes and legal basis
This data is used solely to respond to your request, prepare a quote and provide commercial or technical follow-up of your project.
It is processed on the basis of your voluntary request and of pre-contractual steps taken at your request. It is never used for unsolicited marketing.
Recipients
Your data is intended only for the CET teams handling your request. It is never sold, rented or transferred to third parties for commercial purposes.
It may be passed on to STEG when your grid connection or subsidy application requires it, and with your consent.
Retention period
Requests that do not go ahead are kept for three years from the last contact. Data relating to a completed installation is kept for the duration of the warranty and maintenance follow-up.
Cookies
This site uses no advertising cookies or third-party audience measurement tools. No tracker is placed on your device for profiling purposes.
Your rights
In accordance with Organic Law No. 2004-63 of 27 July 2004 on the protection of personal data, you have the right to access, rectify and delete data concerning you, as well as the right to object on legitimate grounds.
To exercise these rights, write to contact@cet.com.tn. You may also contact the National Authority for the Protection of Personal Data (INPDP).
Safety
CET implements reasonable measures to protect the data transmitted against any unauthorised access, alteration or disclosure.